Allison 5sp: 01-10 steering box redhead ,PSC ,OEM

RMJ_LB7

I have a screw loose
Feb 25, 2020
158
7
18
California
As soon as someone gets this figured out I really need to order one. My steering power is garbage and it makes me hate the truck lol. I installed a new power steering pump and LMM booster and no change. Seems like my steering box is the factory box and is leaking. I keep telling myself " there is no way everybody else is ok with how these things turn" lol
 

1FastBrick

Member
Dec 1, 2016
525
16
18
Junkyard
Found one that looks like it could be it, all the other ones are 4 bolt. Interesting.
View attachment 104233
The Box is similar in design but when you flip it around the casting is different. I forget which site shows more angles of that dodge box. Red Head has a box for that application. Maybe that is where I saw it.

I honestly think The Box manufactures came up with this one to fill the gap. I hear good Used cores are hard to come by these days. I know almost every time I spot a GM 2500 in the Junk yard the box is usually gone right away.

I have also heard some Parts Stores Charge a $250 core charge on Re-man boxes if you don't supply a good rebuild able unit.
 

N2BRK

Active member
Dec 31, 2009
1,509
8
38
856 NJ
Dear Mr Shults,

We are sorry for the inconveniences this has caused. I have put through a message to the warehouse that has your reship ticket open, and included a picture showing the 6-bolt cover and asked they only ship it if the part they have matches the picture.

If they are unable to get you the six bolt cover then we're going to try other distributors who stock the line, and only if that option won't work either then we'll let you know we had to change it to a refund.

If you get a shipment notification from us though, then it means they did verify the part and what is in route is what you should be expecting to receive.

Thank you,

Benjamin
RockAuto Customer Service
 

RMJ_LB7

I have a screw loose
Feb 25, 2020
158
7
18
California
Dear Mr Shults,

We are sorry for the inconveniences this has caused. I have put through a message to the warehouse that has your reship ticket open, and included a picture showing the 6-bolt cover and asked they only ship it if the part they have matches the picture.

Benjamin
RockAuto Customer Service
If they are able to get the correct 6 bolt steering box for him I will be ordering one as well.
 

N2BRK

Active member
Dec 31, 2009
1,509
8
38
856 NJ
1am shipping notice. This time it’s from a different warehouse because it isn’t due until Friday, whereas last time it came in a day from NYC. Fingers crossed.
 

1FastBrick

Member
Dec 1, 2016
525
16
18
Junkyard
Well Bad news if you wanted an N5030153 Box. The price shot up on Rock Auto... Thank the Lord I still had it in my cart at the Old price. I didn't want to order it right now but they forced me to.

The N5030178 is still $420.79 But I suspect it may follow suit with a similar price increase.



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  • Wow
Reactions: N2BRK

1FastBrick

Member
Dec 1, 2016
525
16
18
Junkyard
So I ordered in California and its coming from a warehouse in Tennessee according to the tracking info I received. says I should get it 8/4/2020 by end of day.

Will see if I get a 6 bolt box...
 

N2BRK

Active member
Dec 31, 2009
1,509
8
38
856 NJ
LMAO - I'm onthe East Coast and it comes from CA, while you're on the West Coast and it comes from TN. Model of efficiency, I tell ya! :)
 

1FastBrick

Member
Dec 1, 2016
525
16
18
Junkyard
LMAO - I'm onthe East Coast and it comes from CA, while you're on the West Coast and it comes from TN. Model of efficiency, I tell ya! :)
Go figure right... I am guessing it will be a 4 bolt reman and I will have to do the same as everyone else and contact them. Maybe that's why the price went up? Cover the loss in shipping charges on Items being packaged incorrectly?
 

N2BRK

Active member
Dec 31, 2009
1,509
8
38
856 NJ
Completely ignored my email and how BBB tech is awaiting their call to fix this. They want to refund and walk away. Can’t even talk to anyone.
 

1FastBrick

Member
Dec 1, 2016
525
16
18
Junkyard
Completely ignored my email and how BBB tech is awaiting their call to fix this. They want to refund and walk away. Can’t even talk to anyone.
Ugh.. My week already starting this way. Expecting to receive and have the same issue tomorrow...

Upper management breathing down my neck for a police report. The main Lobby of the PD is closed due to covid concerns. You have to call in. I wasted literally 4 hours of my day trying to get a hold of someone on the phone. They give me an email adress and ask me to email them with copy of drivers license and the case number. No reply. I call 2 hours later. She confirms they received the request and they sent the request to the front desk to be processed.

Still no report, No Update on how its being processed, or when I might receive it. Meanwhile I get a request every hour on the status from upper management...

And I am still expected to perform my regular duties.

Oh and the bathroom has drainage issues so it looks like remodel of both bathrooms since they have to do all the plumbing including drainage and they back up to each other. I love old cast iron pipes!!!
 

N2BRK

Active member
Dec 31, 2009
1,509
8
38
856 NJ
They are a shit company! They hide behind email instead of taking care of the problem. THey sent me an email saying since they fucked up twice, I should just return it and get a refund. Great - pass it on to the next guy!
 

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