I have a 2012 GMC 250hd with 150k is deleted and in the shop for head gasket replacement because of a coolant leak on the passengers side. All was well until I was told the exhaust manifolds were warped, which I kind of expected from talking to other owners. I expected a call that my truck was done after three weeks in the shop. Yesterday I called the shop and asked for an update and they put the owner on the phone. He told me that “when they went to fire it up it would not start, it’s not getting fuel pressure to the injectors. They spent two days troubleshooting the fuel system, came to the conclusion that the fuel pump was not building enough pressure, bad pump.” I said “I brought it in it was running great just the small coolant leak, WTF?”
He’s said they need to replace the fuel pump and they really don’t know why it failed. He quoted a new CP4.2 pump replacement. I said, oh hell no, if it’s replaced we’re doing a CP3 conversation. The owner said I’ll make it right with you and eat labor costs, which we’re still negotiating.
My question is, what in the world could have been done by the shop to make that pump fail, or could I be that lucky that it just gave out?
The truck has 150k was running like new when I took it in. Is there a chance the mechanic could have caused this pump to fail when doing the head gasket swap? If so they are going to buy me a new CP3 conversion, this is BS.
Do you think I should have to pay the full price for the conversion and they pay labor, or should I pay the difference between cost of a CP4 vs the CP3 conversion? Also any thoughts on what could cause this would be appreciated.
He’s said they need to replace the fuel pump and they really don’t know why it failed. He quoted a new CP4.2 pump replacement. I said, oh hell no, if it’s replaced we’re doing a CP3 conversation. The owner said I’ll make it right with you and eat labor costs, which we’re still negotiating.
My question is, what in the world could have been done by the shop to make that pump fail, or could I be that lucky that it just gave out?
The truck has 150k was running like new when I took it in. Is there a chance the mechanic could have caused this pump to fail when doing the head gasket swap? If so they are going to buy me a new CP3 conversion, this is BS.
Do you think I should have to pay the full price for the conversion and they pay labor, or should I pay the difference between cost of a CP4 vs the CP3 conversion? Also any thoughts on what could cause this would be appreciated.